Tag Archives: communication

As postage costs rise today, should you continue to send letters?

Today sees UK first class postage prices increase to a whopping 46p for a standard first class letter.  As email marketing becomes increasingly popular, many businesses no longer send direct mail through the post. So why should you continue to … Continue reading

Posted in Communications, Direct Mail | Tagged , , , , , | Leave a comment

Don’t judge a book by its cover!

We are all guilty of this to a certain extent.  We all have our own preconceptions and make hasty judgements on other people and businesses. You know when you are dressed in business attire that people take you more seriously … Continue reading

Posted in Communications, Customer Satisfaction, Customer Service | Tagged , , , , | Leave a comment