Monthly Archives: August 2014

How viral marketing works online

Many companies do some form of viral marketing without being aware they are doing so!  If your email has a link to your website or a promotional message as part of your signature then you already have the basics in … Continue reading

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Getting customer service right

As a business you need to embrace the core principles of customer service before you can expect your clients to take your claims seriously.  You have to understand why you are committing to customer service and what that means before … Continue reading

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