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Monthly Archives: February 2017
How do you achieve client satisfaction with a service-based business?
If you work in a service-based business you will know how difficult it can be to achieve client satisfaction. It can even sometimes be difficult to properly articulate the value or define the benefit of your services, thereby making it … Continue reading
The power of asking the right questions
The power of asking the right questions The best way to learn about your clients (or prospects) is to get them talking about themselves. The more thoroughly you know your clients the better you are able to anticipate their needs. … Continue reading
Perception IS reality…
How do you think your customers or prospects see you? Does it match with how you want to be perceived? I was recently buying a gift for someone and had very limited knowledge about the item they wanted. Therefore, I … Continue reading
Posted in Communications
Tagged Business development, comparing suppliers, customer care, positioning
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Throw out the rule book!
Who decided the way your industry should work? Give yourself permission to think in a different way. There are no rules so throw out the book and start to achieve more – generate new ideas and subsequently leads by allowing … Continue reading