Monthly Archives: March 2016

Spring Clean your Business

It’s officially Spring.  Birds are singing, flowers are blooming and generally people are happier with the lighter evenings and the dreary winter months behind us for another year.  Time to take stock and put some plans in place. So what … Continue reading

Posted in Business Development, Planning | Tagged , , , | Leave a comment

The importance of continuity and consistency – maintaining momentum

One of the most difficult challenges of any marketing, communications or business development campaign is maintaining momentum. These activities tend to generate their own buzz and excitement at the beginning as everyone involved begins to buy into and contribute to … Continue reading

Posted in Planning | Tagged , , , | Leave a comment

Don’t forget the simple things

It doesn’t matter how great your business is, if the impression you leave with clients is that you’re too busy being great to pay attention to things like good service. Clients who are spending money with you will want to … Continue reading

Posted in Customer Satisfaction, Customer Service | Tagged , , , | Leave a comment