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Author Archives: Elite Edge
Cliches – don’t over use them!
Like every one of your competitors you are ‘committed to excellence’, you are a ‘one stop shop’, you are ‘proactive’ etc etc – yawn, yawn, yawn!
Make a personal investment in your prospects
In most cases where you’ve won new business there’s an element of risk for your prospect-come-client. If they’ve never had any experience of your services before (and they don’t have the benefit of a firm recommendation from someone they trust) … Continue reading
Tracking Numbers
Tracking numbers Knowing that at least half of your advertising works is a good thing… not knowing which half is working is not such a good thing. Yet this is a common dilemma for many people paying for advertising and … Continue reading
Steps to successful strategic negotiation
There are six strategic steps that are essential for effective negotiation. You are the supplier and you have to have faith in your product or service, but you also need to know where the other party is coming from. As … Continue reading
Posted in Business Development, Negotiation, Selling
Tagged negotiation, selling, strategy
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Are you an entreprenuer?
As more and more people class themselves as entrepreneurs, more and more opinions and controversy appears around this topic. At one point it was up to others to “name” the entrepreneurs, it wasn’t acceptable (and still isn’t in some circles) … Continue reading
Posted in Personal Development
Tagged business success, character attributes, entrepreneur, positioning
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What will you do with the last few months of 2012?
There’s a lot you can do to leave the current year on a good note and set up the next year to produce better results. There are just over 70 days to the end of the year. That means a … Continue reading
The two words any customer loves to hear
No problem. Even if there is a problem, your customer doesn’t care – he is interested in getting the goods or service you promised him full stop. Your job is simply to deliver what you agreed.
Posted in Customer Service
Tagged customer care, customer service, delivering results
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The power of a strong brand
What is the real value of a ‘brand’? A brand serves to inspire trust and confidence in a service or product. For customers a brand often suggests that some sort of investment has been made in the service or product … Continue reading
Sometimes it doesn’t all add up – why don’t your customers behave “normally”?!
We expect clients and customers to be reasonable and practical – to weigh up all the features and benefits of our product or service, evaluate that against our competitors, and then make a calculated and rational choice. This isn’t always … Continue reading
Generate your own QR code FREE!
This is our QR code to this blog! Go to this website to generate your own for use on your marketing material.
Posted in Resources, Social Media
Tagged create a QR code, QR code generator, Quick Response Codes
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